What We Do

Our Ethos

We believe everyone deserves access to compassionate, professional support. We are committed to providing a safe, confidential space where individuals can explore their thoughts and emotions, find healing, and achieve personal growth. Our approach is rooted in empathy and respect for difference, ensuring that every client is met with understanding, kindness, and respect in a non-judgmental environment. We believe mental health support should be accessible to all, which is why we offer flexible, online counselling services to ensure help is always within reach. With a team of highly trained, experienced counsellors and therapists, we deliver the highest standard of care, tailored to the unique needs of each individual.

As the world continues to change, we embrace new technologies and approaches to adapt to the evolving needs of our clients. Our mission is to empower individuals to take control of their mental well-being and create lasting positive change in their lives. Whether you’re seeking support for yourself or your organisation, we are here to help you thrive.

Our History

Established in 1992, Counselling Direct began as the Birmingham Counselling and Psychotherapy Centre, primarily focused on training future counsellors and psychotherapists. Over the years, we have grown into a nationally recognised service, supporting thousands of individuals with their mental health needs. We are also proud to assist various organisations through our Employee Assistance Programs (EAP), offering crucial support to their teams. In 2018, under the leadership of Sam Gallo, we introduced significant changes to better serve the evolving needs of our community.

The rise in demand for video consultations, particularly following the 2020 pandemic, prompted us to adapt to the changing landscape of mental health care. With the majority of our services now provided online, we officially rebranded as Counselling Direct in 2022. Today, we continue to offer accessible, compassionate care to individuals and businesses alike, leveraging technology to meet the growing demand for flexible, online support.

Join the Counselling Direct Team

Group Waving

We are committed to delivering high-quality, compassionate mental health support to individuals and organisations across the country. We value collaboration, innovation, and empathy, and we are looking for experienced, qualified therapists who share our passion for providing client-centered care. Whether you specialise in individual therapy, couples counseling, or group work, we welcome diverse expertise to serve our ever-growing client base. If you’re ready to make a difference with a dynamic, forward thinking team, apply today.

Student Placements at Counselling Direct

Are you a counselling or psychotherapy student looking for a hands-on placement to grow your skills and experience? At Counselling Direct, we offer a supportive environment where you can gain practical experience, and make a real difference in people’s lives.

What We Offer:

Join us and take the next step in your journey to becoming a qualified therapist. Apply for a placement today and gain the experience you need to thrive in your career.

Calls from UK are free | No waiting lists | Pair with a therapist within 48 hours.